Check Legal Conditions Before Account Access
Our Legal conditions explain who may access the account area, which checks can occur before account use, and how we handle requests about personal data or payment records. Access is available where local law permits, and we may pause an account review when details do not
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match the submitted account step. DANA, OVO, GoPay and QRIS appear as local payment references, while bank transfer and virtual account records may require matching details from BCA, BRI, Mandiri or BNI. We do not treat a payment receipt as permission to bypass an account check.
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Read the applicable wording before you open an account, then keep your login details private. If a condition is unclear, use the account help route beside the cashier area and include the relevant payment reference without sending your password.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.